Texas Tech University University Student Housing
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TV, Phone and Internet

Expanded Basic Cable Television

Expanded basic cable television service is provided in each residence hall room at no additional cost. Subscription to premium services or digital cable radio may be requested for a monthly fee. To subscribe to these services or report problems with your cable, contact Suddenlink Communications at (806) 793-2222.

Computer Access

Residents may access the university's academic computing networks and the Internet from their residence hall room free of charge using ethernet connections. An ethernet card, software and ethernet cable (Cat 5e is sufficient) are required to obtain access to the university system.

At this time, wireless internet is only available in the lobby and common areas of most buildings.

The TTU IT Division requires Network Registration (TTUnet) in the TTU residence halls. By registering computers that connect to our network, we are able to provide a more secure and reliable computing environment. During the registration process, your computer is scanned to ensure that the operating system is current (including the latest critical security patches), an anti-virus software is installed, and that firewall protection is enabled. The scan does not collect or review any personal data or install software on your system. Please note that if you elect not to register your system, you will not be able to access the campus network, which includes Internet access.

For questions or the request assistance with connecting to the network or troubleshooting your computer, please contact IT Help Central at (806) 742-HELP (4357) or fill out their online form.

Network Devices

All University networks are operated and maintained by Telecommunications per OP 52.03. In order to maintain the integrity and security of those networks, only network devices approved and managed by Telecommunications are allowed on University networks. Consumer-grade network hubs and routers can and have disrupted or disabled portions of the campus network and can introduce serious security issues. The policy against connection of these unapproved devices is enforced campus-wide.

ATLC Computing Labs in the Halls

Technology Support provides quality user services through operation of the Advanced Technology Learning Center (ATLC) in the west basement of the Library and five remote labs across campus.

ATLC East

ATLC East is in the Bledsoe/Gordon/Sneed Complex. It is open 24 hours a day, 7 days a week.* There are 29 Dell Optiplex PCs available for use.

ATLC North

ATLC North is in the Carpenter/Wells Complex. It is open 24 hours a day, 7 days a week.* There are 17 Dell Optiplex PCs available for use.

ATLC West

ATLC West is in the Coleman Residence Hall. It is open 24 hours a day, 7 days a week.* There are 35 Dell Optiplex PCs available for use.

Other ATLC Computing Labs

ATLC Main

Located in the west basement of the Library, this is Technology Support's main lab facility available to the TTU community. PC and Mac computers are available for use by any TTU student, faculty, or staff member with a valid eRaider username and password. Hands-on ShortCourses are taught in the ATLC throughout the year and Visually Impaired Access Stations and a Disable Access Priority Area are also available.

ATLC SUB

ATLC SUB is in the Student Union Building. It is open the same hours as the Student Union. There are 30 Dell Optiplex PCs available for use.

ATLC MCOM

ATLC MCOM is in the Media and Communication Building. It is available for student use Monday through Friday from 2pm until 10pm.* There are 32 Dell Optiplex PCs available for us

Digital Millennium Copyright Act (DMCA)

Texas Tech University monitors the TTU network for copyright violations and complaints from private and public corporations concerning the illegal sharing and downloading of copyrighted media (music, movies, etc.) without proper authorization. The Information Technology Division (as required by the Digital Millennium Copyright Act) will terminate network access to any computing system in a residence hall upon receipt of notification from the copyright holder that the computer is in violation of the DMCA. Students will receive notification of violation and will be referred through the student judicial process. Computer access will remain closed until the violation is resolved.

Phone Service

Active phone lines have been removed from all student rooms due to the rise of cell phone technology and access. Students will have a community phone located in designated spaces of the residence hall for emergencies and any call-out functions. These phones do have the capacity to accept incoming calls. Should a student wish to have the phone line activated within their residence hall room for local service, they must complete a request through their hall office. The approximate cost of installation and service for the academic year is $350.00.

Texas Tech University requests that all students, faculty and staff input their mobile phone number and email addresses into the TechAlert system. The TechAlert system is used to alert the university community of emergency situations or class cancellations or delays.